Resort infinity pool with palm trees at sunset
Hotel Owners · Phuket · Phang Nga · Khao Lak

Your independent owner's representative in Phuket & Phang Nga.

We sit on your side of the table: we protect your investment, hold your operator accountable and turn your hotel's numbers into clear decisions, wherever you are.

Swiss hospitality management meets local building know-how. Our hotel experience tells us how an operator should perform, and because we build in Phuket, we know what works should cost. That's what we protect for you as your representative.

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Who you work with

Your representative is Stephan. He grew up in a multi-generation hotelier family. After business school and a vocational diploma, he studied hospitality management at SHL Luzern (Schweizerische Hotelfachschule Luzern). As a Swiss hospitality professional, he brings extensive operational experience from world-class hotels, both city hotels and holiday resorts. Combined with our hands-on building and development work in Phuket, your hotel gets an owner's view at every step.

The owner's problem

You carry the risk. The operator holds the information.

You own the asset and carry the risk, but the operator controls the day-to-day running, the information and the reports.

No time, no specialist
Most owners run other businesses and aren't hoteliers, so they can't test the operator on budgets, costs, F&B, revenue or capex.
One-sided information
The operator writes the reports you rely on, and nobody checks them for you.
Nobody on your side
Operators, contractors and agents all have their own interests. No one sits fully on the owner's side of the table.
Small issues become expensive
F&B leakage, rising OTA commissions, unchecked capex and a slow reaction to demand all wear down your returns.
Abroad or busy elsewhere?
Even more reason to have someone local who works only for you.
Warm, softly lit dining room Thatched beachfront terrace by the sea Lush tropical garden with natural stone

Our services

Owner's representation & operator oversight
We monitor the operator against the management contract, KPIs and budget, and lead regular performance reviews on your behalf.
Asset management & budget / capex control
We challenge annual budgets, prioritise capex, check contractor quotes and procurement, and track variances.
F&B and operations review
We review concept, menu engineering, cost of sales, labour and service standards, all from a hotelier's point of view.
Revenue & commercial performance review
We look at pricing, channel mix, OTA costs, direct bookings and European tour-operator business.
Pre-opening & repositioning advisory
We cover concept, opening budget, SOPs and hiring plans, and supervise contractors and operators on your side.
Operator search & contract support
We shortlist operators and help you negotiate fees, KPIs and termination rights.
AI-powered process systems
We can set up AI-powered systems for you or your operator, or build them together with you, to make your hotel's processes more efficient.
Renovation & refurbishment via our partner builder Optional
Planning a renovation, upgrade or capex project? If you want, we can deliver it with construction capacity through our partner builder and our own quality control, on an open-book budget. You are always free to get a competing quote. Our advice does not depend on who does the work.

What you get

Accountability
An operator who knows someone is checking the numbers.
Transparent reporting
One clear monthly owner report in English, German or Russian.
Local presence
We're on site when you can't be, at the property and in operator meetings.
Better returns
Tighter cost control and stronger revenue and F&B performance.
Where we work
PhuketPhang NgaKhao Lak
Enquire

Let's talk about your property.

Book a confidential, no-obligation conversation in English, German or Russian.

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